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Privacy Policy

Privacy Policy — insularea.fr

This policy describes how INSULA REA collects, uses, and protects the personal data of users of the insularea.fr website, in accordance with Regulation (EU) 2016/679 (GDPR) and Law No. 78-17 of January 6, 1978, as amended (“Data Protection Act”).

1. Data Controller

The data controller is INSULA REA, SAS, 4 Ter Avenue d'Helmstedt, 35500 Vitré.

For any questions regarding data, please contact: contact@insularea.fr

2. Data Collected

The data collected depends on the user's interactions with the site:

  • Contact form / request for information: title, last name, first name, email address, phone number, message content.

  • Property search / alerts: search criteria, real estate preferences, contact information.

  • Browsing data: IP address, browser type, pages viewed, via cookies and trackers (see Cookie Policy).

3. Purposes and Legal Bases

Data is processed for the following purposes:

  • Responding to contact and information requests — legal basis: precontractual measures / legitimate interest.

  • Managing the business relationship and tracking real estate projects — legal basis: performance of precontractual or contractual obligations.

  • Sending alerts and requested communications — legal basis: consent.

  • Measuring website traffic and improving the site — legal basis: consent (non-essential cookies).

  • Comply with legal and regulatory obligations (including anti-money laundering) — legal basis: legal obligation.

4. Recipients of the Data

The data is intended for authorized internal departments at INSULA REA. It may be shared with third-party service providers acting on behalf of the agency:

  • Wix (website hosting and forms);

  • Hektor / La Boîte Immo (property management software);

  • Google (Google Analytics, Google Maps).

No data is sold or transferred to third parties for commercial purposes.

5. Transfers Outside the European Union

Some service providers (Wix, Google) may host or process data outside the European Union, particularly in the United States. These transfers are governed by appropriate safeguards (the European Commission’s standard contractual clauses or certification under the EU-U.S. Data Privacy Framework). Wix states that data may be stored in data centers located, among other places, in the European Union (Ireland) and the United States.

6. Retention Periods

  • Prospects (contact requests): 3 years from the last contact.

  • Customers: for the duration of the contractual relationship, then archived in accordance with legal requirements (up to 5 years, or even 10 years for accounting records).

  • Cookies: Up to 13 months for audience measurement cookies.

7. Safety

  • INSULA REA implements appropriate technical and organizational measures (encryption of data transfers via HTTPS, access controls, secure hosting) to protect data against unauthorized access, alteration, or disclosure.

8. Your Rights

  • In accordance with the GDPR, users have the following rights: the right of access, rectification, erasure, restriction, objection, data portability, and the right to withdraw consent at any time.

  • These rights may be exercised by writing to contact@insularea.fr or by mail to the company’s headquarters, accompanied, if necessary, by proof of identity.

  • Users also have the right to file a complaint with the CNIL: https://www.cnil.fr — 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07.

9. Changes

  • This policy may be updated at any time to reflect legal or technical changes. The date of the last update appears at the top of the document.

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